Effective Date: February 1, 2026
Fresh Simple Foods (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
1. Information We Collect
We may collect the following information when you place an order, create an account, or contact
• Name
• Email Address
• Phone Number
• Deliver Address
• Order Details & Purchase History
We do not knowingly collect unnecessary personal data.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate about your order or delivery
• Provide customer support
• Improve our products and services
• Comply with legal or regulatory requirements
We only use your information for purposes directly related to our business operations.
3. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only when necessary with:
• Delivery personnel (name, phone number, address only)
• Payment processors (for secure transactions)
• Service providers that help operate our website or email systems
All third parties are required to handle your information responsibly.
4. Payments & Security
Payments are processed through secure third-party payment providers.
Fresh Simple Foods does not store full credit or debit card details on our servers.
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
5. Emails & Communication
We may send transactional emails such as:
• Order confirmations
• Delivery updates
• Account-related notices
We do not send unsolicited marketing emails.
You may contact us at any time to update or correct your information.
6. Cookies & Website Data
Our website may use cookies or similar technologies to:
• Order confirmations
• Delivery updates
• Account-related notices
You may disable cookies in your browser, though some features may not function properly.
7. Data Retention
We retain personal information only as long as necessary to:
• Fulfill orders
• Maintain business records
• Comply with legal obligations
When no longer needed, information is securely deleted or anonymized.
8. Your Rights
You have the right to:
• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your account (subject to legal requirements)
Requests can be made by contacting us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Email: contact@freshsimplefoods.com
Phone: +1 473 000 0000
Address: La Borie, St. George’s, Grenada.